Information Management Specialist/Sr Specialist
Specilaist Exp – 2 – 4yrs Exp
Sr Specilaist Exp – 4 – 7yrs Exp
Job Responsibilities:-
Looking for Specialist & Senior Specialist :-
• Good Communication skills.
• Expertise in Cisco/Juniper L1
• Experience in Incident and Problem Management
• Knowledge on driving Technical Bridge call.
• Management skills will be an added advantage
• Monitor CLIENTS Wide Area Networks using State of Art Network Management Tools 24/7 (NETCOOL, HP OpenView, Whatsup Gold, etc)
• Create Incident Tickets on Network Alerts, timely updation of Restoration Activities, wrt to Vendors and Internal Teams.
• Coordination and escalation with Telecom Vendors for Incident resolution.
• Actively involve in Sev 1 Tickets where client impact is very high and drive through the troubleshooting process in restoring the service ASAP.
• The Working hours are of 24/7 12 hours shifts. Night shifts are on an avg Monthly Rotation, could have minor changes per situation and client Demands.
Who Can Apply:
Good communication skills
Open to shifts
Any Graduate
Send your cv to bestitjobsblr@gmail.com
Specilaist Exp – 2 – 4yrs Exp
Sr Specilaist Exp – 4 – 7yrs Exp
Job Responsibilities:-
Looking for Specialist & Senior Specialist :-
• Good Communication skills.
• Expertise in Cisco/Juniper L1
• Experience in Incident and Problem Management
• Knowledge on driving Technical Bridge call.
• Management skills will be an added advantage
• Monitor CLIENTS Wide Area Networks using State of Art Network Management Tools 24/7 (NETCOOL, HP OpenView, Whatsup Gold, etc)
• Create Incident Tickets on Network Alerts, timely updation of Restoration Activities, wrt to Vendors and Internal Teams.
• Coordination and escalation with Telecom Vendors for Incident resolution.
• Actively involve in Sev 1 Tickets where client impact is very high and drive through the troubleshooting process in restoring the service ASAP.
• The Working hours are of 24/7 12 hours shifts. Night shifts are on an avg Monthly Rotation, could have minor changes per situation and client Demands.
Who Can Apply:
Good communication skills
Open to shifts
Any Graduate
Send your cv to bestitjobsblr@gmail.com
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